We are always looking for good shoppers!
Not sure? Take a minute to read the questions and answers below, or you can email us at email@example.com.
- retail stores – clothing, electronics, appliances, computers, jewelry, shoes
- restaurants – casual, fast food, and fine dining
- automotive – dealers and manufacturers, sales and service
- gas stations/convenience stores
- medical centers – doctors, hospitals
- manufacturers – telecom, appliances, computers, hardware and many other miscellaneous locations and services who are interested in the customers interaction with their staff.
Mystery shoppers also evaluate call centers and websites for sales, service, accuracy, ease of ordering, timeliness of arrival, and more.
Based on the geography you choose, we will send out information via email to let you know when there is a pending assignment in which you might be interested. If you want more information on that assignment, you simply click on the link for more details. If you are not interested, you simply delete the email. Note that there is also a job board available to review, should you choose not to receive emails.
At that point Mystery Researchers reviews the interested shoppers and selects one to fulfill the assignment. Remember that if you submit for the assignment, you indicate that you are able to complete it within the provided parameters.
If you are awarded the assignment, you will be provided with a survey to be filled out, guidelines that you must follow in order to complete the shop, and also step by step instructions on filling out the surveys in the event that you have questions. All shoppers are also able to ask questions via email or telephone about any assignment.
Once you have conducted your shop, you will fill out your survey online and submit the data. We review the data and either approve the survey and submit the information to the client, or ask you further questions for clarification. When the survey is submitted, your payment is queued up – and you may expect a deposit in your PayPal account within 2 weeks.
Owner and operator, Lisa van Kesteren, has been in the mystery shopping industry for more than 20 years. She has built two other mystery shopping divisions for large global corporations during that time – the first was Pinkerton Field Services, which was subsequently sold and is now known as Global Compliance; and the second was the TNS mystery shopping division. Both were large corporate entities yet both had great reputations for paying well and treating shoppers fairly and well. Lisa has applied this same philosophy to Mystery Researchers, knowing that fair treatment will produce higher quality results and faster turnaround.